Shipping policy
At Boardgamesand, we strive to deliver your orders as quickly and efficiently as possible. Please review our shipping policy below for important information on processing times, shipping methods, and how to track your order.
When will my order be processed?
Orders are processed within 2-4 business days. Please note that processing times may be extended during holidays or other peak periods. Once your order has been processed, you will receive a confirmation email with shipping details.
What’s your shipping time and cost?
We offer several shipping options to suit your needs:
| SHIPPING METHOD | TRANSIT TIME | COST |
| Standard | 7-12 Business Days | Free |
Please note: The total delivery time is the sum of Processing Time and Transit Time. Delivery times may vary based on your location and unforeseen circumstances.
Do you offer international shipping?
Currently, BoardGamesand ships only within the United Kingdom. We are working on expanding our delivery options and hope to offer international shipping in the future.
How do I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order on our website or through the carrier’s website. If you have any issues tracking your order, please contact our customer service team at contact@boardgamesand.com.
Can I cancel my order after it’s placed?
Orders can only be canceled within 2 hours of payment if made by mistake. To cancel, please contact us immediately after payment at contact@boardgamesand.com
How can I change my shipping address?
Please contact us immediately at contact@boardgamesand.com if you believe you have provided an incorrect shipping address.
How do I contact customer service if I have a question or concern?
You can contact our customer service team by email at contact@boardgamesand.com Our team is available to assist you with any questions or concerns you may have.
